Terms and Conditions of Service

Effective Date: December 2023

1. Introduction

Welcome to FFC Prints. These Terms and Conditions govern your use of our screen printing, embroidery, and commercial printing services. By accessing or using our services, you agree to comply with and be bound by these terms.

2. Services Offered

FFC Prints provides the following services:

• Screen Printing: Custom screen printing for apparel, accessories, and promotional items.

• Embroidery: Custom embroidery for clothing and other fabric items.

• Commercial Printing: Printing services for business needs, including brochures, banners, and other materials.

• Sign Installation: Installation services for signs and graphics.

3. Order Placement and Acceptance

3.1. Ordering:
To place an order, you must provide accurate and complete information about the products or services you require. All orders are subject to our acceptance.

3.2. Confirmation:
After placing an order, you will receive a confirmation email with details of your order. Please review this information and notify us immediately of any errors.

4. Pricing and Payment

4.1. Pricing:
Prices for our services are provided at the time of order placement and may vary based on the specifications and quantity of the order.

4.2. Payment:
A 50% deposit is required to start production. The remaining balance is due upon completion of the order unless otherwise agreed upon. We accept various payment methods, including credit cards and bank transfers.

5. Production and Delivery

5.1. Production Time:
Production times vary depending on the complexity and volume of your order:

• Printing & Apparel: 7-10 business days

• Sign Installation: Please note that delays are possible depending on weather conditions.

5.2. Delivery:
We will make reasonable efforts to deliver your order by the estimated delivery date. However, we are not responsible for delays caused by circumstances beyond our control.

6. Returns and Refunds

6.1. Returns:
Due to the custom nature of our services, returns are generally not accepted. Please review your order carefully before finalizing it.

6.2. Refunds:
Refunds may be issued only in cases where there is an error on our part or a defect in the final product. Requests for refunds must be made within [number] days of receiving the order.

7. Intellectual Property

All designs, logos, and other materials created by FFC Prints remain the intellectual property of FFC Prints unless otherwise agreed upon. You may not use or reproduce these materials without our prior written consent.

8. Limitation of Liability

FFC Prints is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the amount paid for the specific service or product that is the subject of the claim.

9. Confidentiality

We will maintain the confidentiality of your personal and business information and will not disclose it to third parties except as necessary to fulfill your order or as required by law.

10. Governing Law

These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be resolved in the courts located in [Your Jurisdiction].

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

FFC Prints
(786) 399-0390
Orders@ffcprints.com

At FFC Print, we strive to provide high-quality service and timely delivery. If you have any questions or need further assistance, please contact our customer service team during our business hours.